MoveSmartTN SMS Terms & Conditions

Last Updated: [January 2026]

MoveSmartTN (“we,” “our,” “us”) provides SMS/text messaging services to communicate with customers regarding appointment reminders, service updates, and customer support. By participating in our SMS program, you agree to the following terms.

1. Program Description

MoveSmartTN may send SMS messages related to:

• Appointment confirmations and reminders

• Service updates or changes

• Customer support communications

Message frequency varies based on your interactions with us. Additional SMS features may be added in the future once our messaging program receives carrier approval.

2. Opt‑In Consent

By completing the MoveSmartTN client intake form and providing your mobile number, you consent to receive SMS messages from MoveSmartTN for the purposes listed above. Consent is not a condition of purchase.

3. Opt‑Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive a confirmation message. No further messages will be sent unless you complete a new intake form and provide consent again.

4. Help & Support

For assistance, contact us:

Phone: 615‑510‑1995 Email: smartmoves@movesmarttennessee.com

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.

6. Privacy & Data Use

Your phone number and message data will be used solely for MoveSmartTN communications. We do not sell or share your information with third parties except as required to deliver SMS services or comply with legal obligations.

For more information, please review our full Privacy Policy at: MoveSmartTennessee.com/privacy

7. Eligibility

To participate in our SMS program, you must:

• Be at least 18 years old

• Provide your own mobile number

• Have a device capable of receiving SMS messages

8. Supported Carriers

Our SMS program is supported by major U.S. carriers. Participation may vary by carrier and location.

9. Changes to Terms

MoveSmartTN may update these SMS Terms & Conditions at any time. If additional SMS features are approved by carriers in the future, this policy will be updated accordingly. Continued participation in our SMS program constitutes acceptance of any changes.

10. Contact Information

MoveSmartTN Phone: 615‑510‑1995 Email: smartmoves@movesmarttennessee.com