MoveSmartTN provides apartment locating services, guidance on property criteria, background check facilitation through TransUnion SmartMove, document checklists, application strategy, and communication support with housing providers.

We do not act as a real estate brokerage. We do not sign, negotiate, or enforce leases. We do not guarantee approval, housing placement, or specific unit availability. All housing decisions are made solely by the property or landlord based on their criteria.

Step 1: Complete the intake form so we can understand your needs and eligibility.
Step 2: Prepare your required documents (ID, income, employment, rental history).
Step 3: Schedule your appointment for screening and review.
Step 4: Receive your screening results and next‑step guidance.

• A valid government‑issued ID

• Proof of income

• Employment information

• Rental history or previous addresses

• Any additional documents requested by properties

Document requirements may vary depending on property criteria.

Screening turnaround times depend on TransUnion SmartMove processing.
Communication and next‑step guidance are provided during business hours.
Application timelines vary by property and are determined by the housing provider.

Once your screening results are available, we review them with you and identify properties that match your profile. You apply directly to the property. All approval decisions are made by the property or landlord.

MoveSmartTN does not guarantee approval or placement. Properties make all final decisions based on their criteria, documentation requirements, and availability.

Your service fee covers screening facilitation, document review, guidance, and support.
Third‑party fees (such as SmartMove) are non‑refundable and paid to external partners.
Full refund, chargeback, and billing policies are detailed in our Terms & Conditions.